Privacy Policy

1. Overview

This Privacy Policy explains how DoVene ("DoVene," "we," "us," or "our") collects, uses, and protects information when you visit dovene.org (the "Site") or contact us through it. We act as the data controller for personal data processed under this policy.

2. Information We Collect

We process information that you voluntarily provide to us when you fill out contact forms, subscribe to newsletters, or communicate with us directly. This includes your name, email address, phone number, company name, and the text of your messages. Additionally, when you navigate the Site, we automatically collect technical identifiers via standard server logs and cookies, including your Internet Protocol (IP) address, browser type, operating system, referring URLs, device information, and interaction data.

3. How We Use Information

We process your personal information based on legitimate business interests, performance of a contract, or your explicit consent, specifically:

• To respond directly to your commercial inquiries and support requests.
• To evaluate, establish, and maintain prospective or ongoing client engagements.
• To monitor, analyze, and optimize the technical performance and security of the Site.
• To comply with applicable statutory legal obligations and enforce our corporate terms.

We do not sell, rent, or trade your personal information to third parties for commercial or marketing purposes.

4. Cookies & Analytics

The Site uses cookies, web beacons, and tracking pixels to manage basic functionality and analyze network traffic. We utilize industry-standard analytics tools, including Google Analytics, to compile aggregated datasets regarding user behavior. These tools collect information anonymously and report trends without identifying individual visitors. You can configure your browser settings to reject cookies or alert you when they are being sent; however, disabling cookies may impair your ability to use specific interactive features of the Site.

5. Sharing of Information

We do not share your personal information with external parties except under the following structured conditions:

• With Service Providers: We disclose data to trusted vendors, hosting providers, and IT operations partners who assist in maintaining our platform, subject to strict contractual confidentiality obligations.
• For Legal Compliance: We may release information if mandated by law, court order, or governmental authority to protect our legal rights or ensure public safety.
• Corporate Transfers: In the event of a merger, acquisition, asset sale, or bankruptcy, user data may be transferred to a successor entity.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the primary purposes outlined in this policy, satisfy legal or reporting requirements, and resolve active disputes. Unless a longer statutory retention period is mandated by applicable law, communications data and associated technical identifiers are systematically deleted or anonymized within twenty-four (24) months of your last interaction with us.

7. Regional Privacy Rights (GDPR & US State Laws)

Depending on your geographic location (including the European Economic Area, United Kingdom, and US states such as California, Colorado, and Virginia), you possess specific statutory rights regarding your personal data. These rights include:

• Access and Portability: The right to request copies of your data in a structured, machine-readable format.
• Correction and Erasure: The right to rectify inaccurate records or demand the deletion of your personal information.
• Restriction and Objection: The right to limit or object to our processing of your data based on legitimate interests.
• Consent Withdrawal: The right to withdraw processing consent at any time without affecting past lawfulness.

To exercise any of these rights, please submit a verifiable request to our data protection team via the contact details provided in Section 10.

8. Data Security

We implement appropriate technical, physical, and administrative security measures, including Transport Layer Security (TLS/SSL) encryption, to safeguard information processed through the Site. However, because no electronic transmission or digital storage architecture can be guaranteed 100% secure, you acknowledge that any data transmission to the Site is executed at your own risk.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes take effect immediately upon their publication to this page. We indicate updates by revising the "Last updated" timeline at the top of this policy, and you waive any right to receive individual notifications of structural updates. Continued interaction with the platform following an update establishes your formal acceptance of the modified practices.

10. Contact

Questions, data access requests, or regulatory inquiries regarding this Privacy Policy can be directed to hello@mail.dovene.org.